Refund policy

SPCRSO RETURNS AND REFUNDS POLICY

Last updated: August 13, 2026

This policy applies to purchases made through myspcrso.com.

30-DAY RETURN WINDOW

You may request a return within 30 days after delivery. To qualify, the item must be unused, uninstalled, unpainted, unmodified, undamaged, and returned with its original packaging, parts, hardware, manuals, and accessories.

NON-RETURNABLE ITEMS

The following items cannot be returned unless they arrived defective or we supplied the wrong item:

- Custom-made, personalized, VIN-coded, or made-to-order products
- Products that have been installed, painted, modified, used, or damaged after delivery
- Software, digital products, and activated electronic modules
- Hazardous or safety-related products that cannot be resold after opening

This policy does not limit any mandatory consumer rights that apply in your country or region.

RETURN AUTHORIZATION AND RETURN ADDRESS

Email bobo@myspcrso.com before sending a return. Include your order number, the item you want to return, the reason for the return, and photos when the item is damaged, incomplete, or incorrect.

We will review the request and provide the current return address and shipping instructions. Orders may be fulfilled from facilities in China or from third-party logistics partners. The return location can vary by product and destination. Do not send returns to any business address or any address shown on a parcel without written authorization. Unauthorized returns may be delayed or refused.

RETURN SHIPPING AND FEES

We pay reasonable return shipping costs when we sent the wrong item or the item arrived damaged or defective.

For change-of-mind returns, duplicate orders, or items ordered for the wrong vehicle or fitment, the customer pays return shipping. Original shipping charges are non-refundable unless the return resulted from our error or applicable law requires a refund.

Standard stocked items do not have a restocking fee. A 10% restocking fee applies to approved returns of special-order items.

DAMAGED, INCOMPLETE, OR INCORRECT ORDERS

Contact bobo@myspcrso.com as soon as possible, preferably within 48 hours after delivery. Include the order number and clear photos of the product, packaging, shipping label, and any damage or missing parts. Keep the original packaging while we review the claim.

CANCELLATIONS

Send cancellation requests to bobo@myspcrso.com before fulfillment. We cannot guarantee cancellation after processing begins. Once an order ships, the return terms above apply.

REFUNDS

We inspect authorized returns after delivery to the approved return location. We normally issue an approved refund to the original payment method within 5 to 7 business days after inspection. Your bank or payment provider may need additional time to post the funds, commonly up to 10 business days.

CONTACT

Customer support: bobo@myspcrso.com