Shipping policy
Most orders are dispatched within 24 hours after payment confirmation.
Free standard shipping is currently available on every order that checkout accepts.
Last updated: September 5, 2026
Shipping at a glance
The checkout page confirms whether we can ship to your address and shows the available methods before payment.
Standard shipping
Free on every accepted order
Order processing
Usually within 24 hours
United States
Usually 6–10 business days after carrier acceptance
European Union
Usually 5–8 business days after carrier acceptance
Please note: delivery estimates begin after the carrier accepts the parcel. They do not include order-processing time and are not guaranteed delivery dates.
How shipping works
- Order confirmed. We begin processing after payment confirmation. Weekend orders normally move on the next business day.
- Order dispatched. Most orders leave within 24 hours. A product-specific lead time applies to custom-made, made-to-order, or special-order items.
- Tracking sent. We email tracking information after the carrier accepts the parcel. The first tracking update may take several days.
Shipping details
Where do you ship, and what does it cost?
Available destinations are determined at checkout. If no shipping option appears for an address, we cannot accept an order for that destination at that time.
Every order accepted by checkout currently includes a free standard shipping option. Any additional or faster method, when offered, will show its price before payment.
When will my order arrive?
- United States: usually 6–10 business days after carrier acceptance.
- European Union: usually 5–8 business days after carrier acceptance.
- Other destinations: available methods are shown at checkout.
Customs inspection, peak-season volume, weather, rural delivery, public holidays, and carrier delays may extend these estimates.
Will SPCRSO contact me before shipping?
Only when necessary. You do not need to provide vehicle details for every order. If essential fitment, product, color, or address information is missing or unclear, we may contact you before dispatch. A delayed reply may delay fulfillment.
How do duties, taxes, and import fees work?
Checkout shows taxes, duties, or import charges collected by SPCRSO when the platform supports them. If checkout does not state that these charges are included, the recipient may be responsible for charges assessed by the destination country. Customs rules vary by destination.
Can I change my delivery address?
Enter a complete delivery address and a reachable phone number when required by the carrier. Email us as soon as possible if a correction is needed. We cannot guarantee an address change after fulfillment begins.
What if my order is damaged, incomplete, or incorrect?
Contact us as soon as possible, preferably within 48 hours after delivery. Include your order number and clear photos of the parcel, shipping label, packaging, product, and any damage or missing parts so we can review the issue.
What if tracking says delivered but I cannot find the parcel?
Check with household members, neighbors, the building reception desk, and the local carrier first. If the parcel is still missing, contact us and we will help review the carrier record and available claim options.
Where will my order ship from?
Orders may ship from facilities in China or from third-party logistics partners selected for the order. Do not send a return to a parcel sender, legal address, or any other address without written return authorization. See our Returns Policy.
Need help with a delivery?
Include your order number and a short description of the issue. For damage or missing parts, attach the photos listed above. We typically reply within one business day, Monday to Friday.