We appreciate your business and are committed to providing you with exceptional service and timely delivery. Please review the shipping information below for your order.
Order Processing Time:
• Orders are normally dispatched within 24 hours after payment confirmation.
• Orders placed on weekends will be dispatched on the next business day.
• Custom or special-order items may require additional processing time. Any product-specific lead time shown on the product page or order confirmation applies.
Shipping Methods:
• Fast & Reliable Shipping: U.S. orders usually arrive within 6-10 business days after dispatch. Shipping is free.
• Other destinations: Available shipping methods and charges are shown at checkout.
Packaging:
All items are securely packaged to help prevent damage during transit. Fragile or high-value parts receive additional protective packaging when needed.
Order Tracking:
After the order has shipped, tracking information is sent to the email address provided at checkout. Tracking updates may take time while the parcel moves between carriers.
International Shipping:
International delivery options and charges are shown at checkout. For assistance, contact bobo@myspcrso.com.
Feel free to reach out if you have questions or need assistance with your order.
Frequently Asked Questions
At SPCRSO, we are committed to providing the best customer service and support. Below are answers to some of the most frequently asked questions we receive. Still need help? Please Contact Us and we'll be happy to assist!
Q: How long will it take for my order to ship?
A: Orders are normally dispatched within 24 hours after payment confirmation. Orders placed on weekends will be dispatched on the next business day. Custom-made, made-to-order, or special-order products may require additional processing time. Any product-specific lead time shown on the product page or order confirmation applies. If an item is backordered or discontinued, we will contact you with the available options.
Q: How long will it take for my order to arrive?
A: U.S. orders shipped with Fast & Reliable Shipping usually arrive within 6-10 business days after dispatch, and shipping is free. For other destinations, available shipping methods and charges are shown at checkout. For assistance, contact bobo@myspcrso.com.
Q: How can I be sure the product fits my vehicle?
A: Each product details page includes a description of the compatible vehicle models. If you are not 100% sure, send your vehicle make, model, year, and the part you are interested in to bobo@myspcrso.com. We will typically reply within 24 hours.
Q: What if I receive a part that doesn’t fit or I’m not satisfied?
A: We accept returns for brand-new, unused parts within 30 days of receipt. Please refer to our Return and Refund Policy for more details.
Q: Are you an authorized dealership?
A: No. All car accessories sold on this website are not original parts. We provide 1:1 custom-made substitutes based on the specifications of car accessories. All product details, specifications, and compatibility information are for reference purposes only.
Q: Are all parts for sale on your website in stock?
A: Our online parts catalog serves as a reference guide. It may not reflect current availability or stocking status. Some parts may be out of stock or discontinued, and prices are subject to change. Please contact us to confirm availability before ordering.
Q: What happens if I need to return or exchange a part?
A: Please refer to our Return Policy for detailed information on returns and exchanges. The link can be found at the bottom of our homepage.
Q: What if the part is broken or damaged during shipping?
A: If your part is damaged during shipping, we will send you a return label via email and ship a replacement as quickly as possible.
Q: How can I be sure the part I need will fit my vehicle?
A: The product details page clearly lists the compatible vehicle models, so you can confidently make your purchase. If you still have any doubts, feel free to contact us when placing your order. We will manually verify your order to ensure the part is a perfect fit for your vehicle.
Q: Do you offer a warranty on parts and accessories?
A: Yes. Please refer to our Warranty Page for detailed warranty information.
Q: How do I know if I need a left or right side part?
A: Left and right are identified as if you are seated in the vehicle and facing forward. The driver’s side is left on left-hand-drive vehicles and right on right-hand-drive vehicles.
Q: Why choose SPCRSO?
A: At SPCRSO, we are committed to delivering exceptional product quality and customer service. We believe that continuous innovation and improvement allow us to provide unmatched value and service for BMW owners and automotive professionals.
Q: Do you offer promo codes or coupons?
A: Yes, we periodically offer promo codes/coupons, which will be announced on our website, social media (Facebook, TikTok, YouTube, Instagram, WhatsApp), email newsletters, and on our sponsored message boards.
Q: What are my payment options?
A: We accept major credit cards, PayPal, and secure bank wire transfers.
Q: Do you charge sales tax?
A: No, we do not charge sales tax.
Q: Do you provide a tracking number?
A: Yes! All orders will receive a confirmation email with tracking information once your order has shipped.
